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Hike in Fuel Prices Present New Challenges for the E-Commerce Industry

Businesses across the globe were already struggling to survive with the significant rise in the costs of operations and raw materials in the wake of COVID-19; the Ukraine-Russia war has presented another challenge for them, disruption of the fuel supply. This disruption has caused a substantial rise in the fuel prices in the UK, Europe …

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Black Man Giving Customer Support

Why Fast Response is Essential for Good Business

Businesses that don’t treat their customers well seldom thrive. It’s not the quality of your products or services that keep the customers coming back to your brand, it’s your customer support. And, a major part of the quality of your customer support relies on fast response. Responding quickly to customers’ queries reflects the dedication and …

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Reasons Why Email is Still the Most Powerful Tool of Communication for Businesses in 2022

Even though it has been around for a few decades, email still remains at the core of business communication, both internal and external. That claim is not just a shot in the dark. According to an email statistics report released by Radicati, a technology market research firm, close to 258 billion emails are exchanged between …

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Order Fulfillment Services – Does Your e-Commerce Business Need Them?

When you started your e-commerce business, its operations were probably a one-man show — you ran everything. But, over time, as the business picked up, you noticed that it became nearly impossible to manage everything yourself, so you took a decision and started building a team and delegating tasks and responsibilities. Hiring order fulfilment services …

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Why Your e-Commerce Store Should Have Live Chat Support?

E-commerce stores thrive on two things: quality products and great customer support. And, live chat support plays a significant role in providing an enhanced customer support experience. Not to mention, it’s also pivotal in driving sales. How so? Well, if a customer is confused about a product and requires extra information before clicking on “Add …

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